Frequently Asked Questions (Pricing, Warranty & Arrival Time)

Is there any breaking or demolition during leak detection? +

No. With our thermal cameras and acoustic frequency listening devices, we pinpoint the pipe leak right above tiles. Demolition is strictly limited to 1-2 tiles where the repair takes place.

How fast does your emergency service arrive at the address? +

Thanks to our mobile service fleet across Istanbul, we arrive at your location within 30-45 minutes on average after your call.

Are the plumbing repairs guaranteed? +

Yes, all parts replacements and pipe repairs carried out by our team come with a 1-year official service warranty.

Does radiator cleaning make a mess in the house? +

Absolutely not. Our closed-loop flushing machine connects directly to the bathroom towel rail or boiler without spilling any wastewater.

Which districts in Istanbul do you cover? +

We cover all 39 districts across both European and Asian sides of Istanbul with fully equipped mobile units within 30 minutes.

Do you provide late-night emergency plumbing on weekends? +

Yes, plumbing emergencies don’t wait. We provide 24/7 round-the-clock emergency plumbing response 365 days a year.

Are your plumbing repairs backed by a warranty? +

Yes, all our parts and workmanship are backed by our 2-year official company guarantee and full invoicing.

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